Led cross-functional collaboration to define a 10-year employee experience vision, mapping end-to-end employee journeys and testing 15 future-state concepts with 70 frontline staffs.
Experience Designer
Responsibilities
Wireframe
Concept Illustration
Storyboard
Workshop Facilitation
Research Stimuli
Team
Thomas Aldinger, Project Director
Jordan Jones, Design Lead
Thais Senger , Researcher
Shelby Graves, Project Manager
Client
AdventHealth Human Resources
Date
September 2019 – February 2020
HR Vision for 100K+ Team Members
I co-designed 15 concepts that foster a strong workplace culture and serve as key differentiators, positioning AdventHealth as a leader in employee engagement. Through close collaboration with executives, I helped shape a forward-thinking strategy that aligns with the organization’s long-term vision while addressing the evolving needs of its employees.
Translating Written And Spoken Requirements To Concepts
We designed and facilitated two co-creation workshops with people-process-technology activity, inviting 53 leaders to brainstorm tangible concepts that they want to commit to the employees.
After workshops, we drafted initial concepts and narratives. We then hosted three design sessions with HR operation leaders to receive feedback and refine the concepts. The key driver was to imagine and identify what’s a differentiator for AdventHealth.